When you buy a package holiday via gurutravelgroup.com you can be reassured that it is covered by both our ABTA membership and the operators ATOL protection. We act as authorised agents for many of Tour Operators who hold an ATOL license and, when you purchase a package offered by one of these operators you will receive a copy of their ATOL certificate, which is protecting your booking, within 24 hours.
When your booking is ATOL protected, In the unlikely event of the ATOL holders insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us, the Tour Operator, for an advance booking. For further information visit the CAA website at ATOL Protection.
ABTA Protection
Where you book a package holiday via gurutravelgroup.com which does not include a flight, most Tour Operators provide financial protection by way of a bond held by ABTA. Please refer to the Tour Operators booking conditions for details.
No Financial Protection
Please note, If you book arrangements other than a package holiday or flight – such as accommodation only or car hire, the financial protection mentioned above doesn’t apply. If this is important we recommend you obtain appropriate travel insurance that provides suitable cover or you book a package holiday.
ABTA – The Travel Association
Guru Travel Group Ltd is a Member of ABTA (P7333). When you book with an ABTA Member you can expect high service standards, fair terms of trading and accurate information. ABTA’s strict joining criteria for Members, code of conduct, customer helpline and complaints resolution scheme are all there to give you confidence and peace of mind when booking your travel arrangements. For more information contact ABTA, 30 Park Street, London SE1 9EQ, tel 020 3117 0500 www.abta.com
ATOL Protection
Many of the flight and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go www.atol.org.uk/ATOLCertificate’